GoToMeeting Website Review & Ratings + GoToMeeting Coupons
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GoToMeeting Website Review & Ratings + GoToMeeting Coupons

GoToMeeting: Products & Services is a web conferencing software tool that allows users to adopt remote desktop sharing technology to host synchronous meetings from various locations through the internet.  The company serves both personal and corporate clients, and the technology used by the software allows clients the ability to record both audio and video for later viewing. This technology can also be installed as a mobile app on capable cell phones.

GoToMeeting: Company Background was created in 2003 by Citrix Online of Goleta, California.  The concept of web conferencing began when Citrix Online partnered with Rotary International and the Rotary Clubs wanted to conduct meetings with its members and Citrix online. Company headquarters is located in Goleta, California.  The Europe, Middle East of Africa office is located in Gerrards  Cross, Bucks and the Asia/Pacific Asian office is located in North Ryde.

GoToMeeting: Customer Feedback & Reviews

Top Ten Reviews gives the site an overall 7.33/10 because consumers feel the company does not try to provide the best services they could offer. Cnet gives the company an overall positive rating, suggesting that the company be more suited to businesses looking to cut economic expenses. Another review site gives rave reviews for being the best option in economical web conferencing.

GoToMeeting: Business Credibility & Trustworthiness is also known as Citrix Systems in the BBB database.  Currently, the company does not have BBB accreditation but has received an F for number of complaints filed.  The complaints to the BBB related to Advertising conflicts, billing issues, and product/service problems (top complaint).  In 2008, the company won several awards for their service, and in 2009 they received a Product Leadership Award.

GoToMeeting: Website Popularity & Google Ranking

When compared with similar companies like Infinite Conferencing, Intecall, and ClickMeeting, Gotomeeting ranked well below average. It is also not listed among the top 5 web conferencing businesses according to Top Ten Reviews. However, it is doing well in popularity in spite of the competition. Google PageRank gives the site a 6/10 rating. Alexa reports that has 4564 links to its site from other web pages.

GoToMeeting: Social Media Presence

Although the company has no blog or RSS feed link, they have a strong social media presence. They have a Facebook page with  6250 likes and 14,383 page likes.  It is updated roughly every 2 days.  They have a Twitter account with 11,483  tweets and  34,019 followers. The account is updated daily. They have a Google+ account  that has been shared 355 times and has 147 followers.  It is updated every 2 to 3 days.

GoToMeeting: Website Security & Safety

Google Safe Browsing gives the site an overall positive rating with no infectious or malicious items present . Webstats gives the site a 100% safety rating based on the combined data from AVG Antivirus, Google Safe Browsing, WOT Raiting, Site Advisor, and Child Safety. The site uses a secure (https://) connection and is backed by Norton Secured and Truste. 

GoToMeeting: Pricing & Packages

They have flat rate prices for different packages.  The GoToMeeting package has a $49 monthly plan and a $468 yearly plan that allows a maximum of 25 attendees to the web conference.  The GoTo Webinar Package offers three different maximum attendee plans starting at $99 monthly and $948 yearly.  To GoToTraining Package offers two different maximum attendee plans starting at $149 monthly and $1428 yearly.

GoToMeeting: Shipping Rates & Policies

Shipping is not applicable for this site.

GoToMeeting: Payment Methods Accepted

The company accepts credit card payments only.  They use their own merchant credit card processing system that allows them to accept credit and debit cards.  Currently, they are not accepting alternative payment methods like Paypal, BillMeLater, Qpass, etc.  Once credit card information is stored in their secure system, the company assumes the original card will act as the recurring bill payment option unless otherwise changed.

GoToMeeting: Returns, Refunds & Exchange Policy

The company does not sell a physical product; so there are no exchange and product return policies. The software is sold “as is,” and the company claims it is neither liable  for faulty or damaged service nor responsible for timely service. If the company is found liable for damages, they claim a liability of no more than $50.

GoToMeeting: Product images & screenshots
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